Safina – Sociedade Industrial de Alcatifas, SA, domiciled at Travessa da Gândara No. 65, 3886-908 Cortegaça OVR, is the entity responsible for the operation of this Site, including its maintenance and placement of content, being permanently committed to the protection of personal data of its customers and / or users.
This Privacy Policy applies to the processing of personal data provided or collected in connection with the use of this Site or through contacts for the purchase of products and identifies the categories of personal information collected, the use that is made of that information, and how it is shared and protected. This document aims to make known the terms and conditions under which personal data is processed so that, when necessary, users, whether customers or suppliers or their representatives, can give their consent freely, specifically and in an informed manner.

Personal data that we collect
We will collect, retain and process personal information if you use our Site to view or request information to purchase products or if you voluntarily provide us with such information, including if you subscribe to our newsletter, participate in a promotion or contest or if you provide personal content on our Site by posting such content on our social media pages or by using a hashtag or other identifier used by us to integrate social media with our website. Such information may include:
– Contact information, including name, email address, phone number and address; and
– Images and other personal information that may be contained in the content that you provide to our Site, such as comments, photos and videos, as well as the name of the social network account from which you provided that information.
Information that we consider to be mandatory for us to be able to provide access to certain parts of our Site, such as for the purpose of receiving marketing about our products and services, or on which the provision of certain services requested by the user depends, is duly marked on the respective forms.

Personal Data We Collect Automatically
When you visit our Site, certain information may be automatically collected and stored on our servers for the purposes of system management, security, backup, technical support or statistical use. Such information may include:
– Date and time;
– Source IP address
– Domain name;
– Type of browser and operating system used (if provided by the browser)
– URL of the referring page (if provided by the browser)
– Object requested;
– State of execution of the request;
– Geographic location; or
– Language preference.

Purpose for which personal data is processed
Your personal data will be used and processed for the following purposes:
– enable you to use and make improvements to our Site;
– to process requests for quotations and related activities;
– to send you marketing communications;
– to develop, evaluate and improve our business;
– to manage customer and service provider relationships; and
– comply with applicable legal and regulatory requirements.

Basis for processing personal data
Personal data will be processed on the basis of consent from the data subject, when the purpose of the processing is to carry out marketing and related activities or when expressly provided for in this Privacy Policy, in the performance of pre-contractual diligence or in the conclusion and performance of a contract, when the management of the pre-contractual or contractual relationship is involved, in the legitimate interest of developing the activity of the controller, in situations aimed at developing products and services and the business, and in compliance with legal obligations.
Consent must be prior, free, informed, specific and unambiguous and given in a written statement or by validating an option, including by electronic means. The customer and/or user may withdraw his consent at any time, by email or written communication, without compromising the lawfulness of the processing carried out on the previously given consent.

Sharing of personal data
We do not assign or otherwise disclose the personal data we collect and process, except as provided in this Privacy Policy
For the purposes described above, personal data will be disclosed to persons at Safina who are strictly necessary to carry out the operations related to the use of our Site and to process and execute requests for quotations and related activities, which are subject to confidentiality obligations
We share personal data with third parties who perform services on our behalf, including for accounting purposes, product shipment and delivery, or technical assistance. These parties are bound by confidentiality obligations and are not permitted to use or disclose personal data except to the extent necessary to perform the services provided on our behalf or to comply with legal requirements.
We will only communicate personal data to business partners for the purposes identified above if you and/or the user have given your prior, free, informed, specific and unambiguous consent to do so.
We reserve the right to transfer the personal data we have obtained in the event of the sale or transfer, in whole or in part, of our business or of our assets, including in the event of restructuring or dissolution, but only after appropriate measures have been taken to ensure the security and confidentiality of the personal data.

Rights of access, rectification, objection, erasure, limitation and portability of personal data
The data subject may request access to his or her personal data, as well as the updating, rectification or, in the cases specifically provided for by law, erasure of such data and, in certain circumstances, may oppose their use. You also have the right to request the limitation of the processing of your personal data, subject to the conditions provided by law, as well as the right to receive the personal data concerning you, which have been provided by you, in a structured, commonly used and machine-readable format, provided that the applicable legal requirements are met, and to transmit such data to another controller, when technically possible.
You may also request that we stop sending you marketing communications, whether by email or otherwise. To do so you may (i) select the relevant options on the forms we use to collect personal data, (ii) click the unsubscribe link on our marketing emails or (iii) request us, via email or in writing, not to process your information for marketing purposes.
To exercise these rights, to file a claim or complaint, or to request any clarification of our personal data processing practices, please contact us at info@safina.pt or write to us at
Safina – Sociedade Industrial de Alcatifas, Lda.
Travessa da Gândara n.º 65,
3886-908 Cortegaça OVR
To protect your privacy and for security reasons, we may take steps to confirm your identity before providing you with access to your personal data.
Without prejudice to the possibility of complaining with Safina, you may lodge a complaint with the supervisory authority: Comissão Nacional de Proteção de Dados – CNPD, Rua de São Bento n.º 148, 3.º, 1200-821 Lisbon, Tel. +351213928400, geral@cnpd.pt

Links to Other Sites
Our Site may contain links to other Sites for your convenience or information. These sites may operate independently from us and may have their own privacy policies and notices which you should read if you visit them. We are not responsible for the content, use or treatment of personal data on any other site.

How we protect personal data
We take technical and administrative measures to protect personal data against unlawful or accidental destruction or loss, alteration, unauthorized disclosure or access by third parties. Service providers who have access to personal data for the purpose of providing services on our behalf are contractually obliged to keep such data confidential, to implement data protection security measures and may not use such data for any other purpose.

Conservation of personal data
We will retain your personal data for as long as is necessary for the purposes for which we collected it, including for providing the requested products or services, or as long as required by law.
Data processed for marketing purposes or related activities or for profiling purposes will be retained until the data subject revokes the consent given.
Personal data provided by customers for the purpose of purchasing products or contracting services shall be retained for a period of 10 years for billing data and 5 years after the date of purchase or contracting services when retained on the basis of Safina’s need to defend itself against legal claims based on contractual or non-contractual liability.

Data Transfers
We may transfer and store personal data in countries other than the country in which it was originally collected, including countries outside the European Economic Area (EEA), in accordance with applicable law. Such countries may not have the same level of protection for personal data as the country in which the personal data was collected. When we transfer personal data to other countries, we will adopt the protection measures set out in this Privacy Policy and comply with applicable legal provisions ensuring adequate protection for data transfers to countries outside the EEA.

Updates to our Privacy Policy
This Privacy Policy may be updated regularly and without prior notice to adapt to changes in data processing. Notices will be posted on our Site to inform you of any material changes to our Privacy Policy, and the date of the most recent update will appear in the Privacy Policy. We recommend that you periodically review this Policy so that you will always be aware of updates.

How You Can Contact Us
If you have any questions or concerns about our Privacy Policy, if you wish to update the information we have about your choices or if you wish to exercise your rights of access, rectification, opposition, erasure, limitation and portability of your personal data, please contact us by email [ ] or write to us at:
Safina – Sociedade Industrial de Alcatifas, Lda.
Travessa da Gândara n.º 65,
3886-908 Cortegaça OVR

This Privacy Policy was last updated on 25/05/2018.